Z5X Global FZ LLC ("we", "us", "Company") values the trust placed in us by data subject ("you", "your", "user", "subscriber") and therefore, we follow the highest standards of privacy guidelines to protect the information shared by you with us.
By using Gujarat Pro (for example, when you register for an account, purchase a service, enter a contest or promotions, communicate with us, on our sites or applications and/or browse on Gujarat Pro), you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. By using Gujarat Pro you also consent to sharing of your Personal Information with third parties for marketing and advertising purposes. In case of any roaming user profile or if you are a traveller visiting various countries around the world and avail Gujarat Pro services, then we will consider the country of registration as your primary country and the consents obtained at the time of registration will be valid for your processing of personal information.
Please also keep in observance that our sites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to make yourself aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your personal information.
Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications.
'Personal Information' or Personally Identifiable Information together known as 'PII' is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, or mobile number etc. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
a. We may ask for and collect the following personal information about you when you use the Gujarat Pro. We would like to emphasis here that without this information we may not be able to provide you with all the requested services; Information collected includes but not limited to: First and Last Name, Email id, Primary Phone No/Mobile Number ,Country, Date of Birth and Gender.
b. We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as smart TVs, mobile devices, tablets, and certain streaming devices). The information includes:
i. Activities on the Gujarat Pro such as type of content, watch history, search queries etc.
ii. Device information like device id, device model etc. and other unique identifiers
iii. Your interactions with our email, customer care and messaging platform.
c. Geo-location information through IP addresses*,
e. *Note: The IP address that we collect automatically is used for transaction/billing purpose for availing Gujarat Pro subscription. Basis the IP address we also capture the geo location from where the user is trying to access content. This information is further used internally for taxation purpose to identify the geo location (country), the user has availed services from.
f. In addition to the use stated above, we identify and use Your IP address to help diagnose any problems with our server, and to administer the error. Your IP address is also used to help identify you and to gather broad demographic information to customize your experience on the Gujarat Pro.
g. We may track certain information about you based upon your behaviour on Gujarat Pro. We use this information for conducting internal research on our users' demographics, devices, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.
h. We may also collect Your Information to track user behaviour and preferences for internal analytics and research. We may also use your information: (i) To evaluate Your interest for various genres of content, services, offers; To perform analytics and conduct customer research, to determine your interest, for identifying Content that generate sales and to analyse traffic patterns.
i. If you choose to post messages on Gujarat Pro’s social media accounts, message boards, chat rooms or other message areas or leave feedback, we will collect that information provide by you to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
j. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on Gujarat Pro, we may collect and store such information.
k. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, etc.). We use this data to tailor your experience on Gujarat Pro, providing you with content that we think you might be interested in and to display content according to your preferences.
If you link, connect or login through the Company account with a third-party service i.e. Google, Facebook, Twitter, etc. they may collect that information that they send us such as your registration and profile information. Below mentioned are the information that may get collected through social platforms such as: Facebook - Public information, Name , Email id, friend lists; Google - Email id; Twitter - Email id, twitter handle, read tweets from your timeline and see who the user is following.
l. Billing Information: Gujarat Pro uses third party payment gateway partners to process and facilitate the payment of your subscription fee for providing you access to the subscription. Based on Your purchase of a subscription package, our payment gateway partners collect information with respect to your credit/debit cards or other bank account details along with your billing address. This information is stored by our payment gateway partners. . Please note that the Company does not directly collect any financial information such as credit card or debit card or banking details from you. Such payment gateway partners are not controlled by us. When you visit such payment gateways you do so at your own choice and risk. These payment gateways may have their own privacy policies in place, which we recommend you review thoroughly. We do not assume any responsibility or liability for such payment gateways, the content of such payment gateways and their privacy practices, nor do we endorse them. We encourage you to familiarize yourself with the privacy statements provided by such payment gateways prior to providing them with information about you or entering into any transactions with them.
Company shall not be liable, accountable or responsible for Your Personal Information, Sensitive Personal Data and Financial Information which you provide to these payment gateways.
m. When you chose any subscription or paid service, we or our payment gateway provider may collect your purchase, address or billing information, including your credit card number and expiration date etc. However when you order using an in-app purchase option, same are handled by such platform providers. The subscriptions on Gujarat Pro may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term. We do not capture/store any personal payment information with us.
n. We use information to provide, analyse, administer, enhance and personalize our service and marketing efforts, to process your registration, your orders, payments, and to communicate with you related to below mentioned points. For example, we use information to determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations for movies and TV shows we think will be of interest to you, determine your Internet Service Provider (ISP), and help us quickly and efficiently respond to inquiries and requests.
o. By signing up, you agree to receive marketing communication via different channels. You can change your preference anytime by going to preference management.
p. prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility).
q. communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about Company details about new features and content available on the Gujarat Pro, and special offers, promotional announcements, and consumer surveys, and to assist you with operational requests such as password reset requests.
r. Notify you about changes in terms of service, allow you to participate in interactive features offered through our services carry out our obligations and enforce our rights arising from any contracts entered in to between you and us, including for billing, chargeback and collection.
We may also use your information to contact you about our own and third-party services that may be of interest to you.